Privacy Policy - Pinacle Solutions

Introduction

This Privacy Policy describes how Pinacle Solutions collects, uses, and protects your personal information when you visit www.pinaclesolutions.tech or use our services. We are committed to safeguarding your privacy.

What Information We Collect

Personal Data

We collect information that you provide directly to us, including:

• Name, email address, and phone number when you fill out our contact forms
• Billing information when you purchase our services
• Account credentials when you register for our services
• Any other information you choose to provide

Usage Data

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Cookies and tracking technologies

Service-Related Information

We may collect project details, requirements, and other information shared during consultations or service delivery.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send service-related communications
• To respond to inquiries and provide customer support
• To improve our website and services
• For marketing and promotional purposes (with your consent)
• To comply with legal obligations

Data Sharing and Security

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf (e.g., hosting providers, payment processors)
• Professional advisors (e.g., lawyers, accountants, insurers)
• Law enforcement or government officials when required by law

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure network infrastructures.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and view the personal data we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at info@pinaclesolutions.tech.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@pinaclesolutions.tech.